Description

Certified Business Services Consultant™ (CBSC) TAD Grants is pleased to offer Certified Business Services Consultant™ (CBSC) Training. This dynamic training is designed to provide Workforce and Economic Development Professionals with the skills and strategies they need to deliver high quality, customer focused Business Services. Attendees will be taught the four phases of the CBSC process, gain tools that enable them to deliver Business Services effectively and efficiently, and discover methods that will increase customer satisfaction and performance outcomes. Unlike other business services training, this is intended to provide practical application for professionals engaged in working with businesses on a daily basis. Each step of the process is intended to provide attendees with a clear and defined process that can be replicated with consistency and efficacy. The Business Services Consultant curriculum was developed with input from leaders and practitioners within the Workforce and Economic Development Industries to ensure its fidelity and applicable value in the field. Those that successfully complete the training and demonstrate their competence through their documented application of knowledge will earn their certification while raising the professional standards for Business Services across the country. This course is approved for continuing education hours for those that hold the GCDF, CCSP, and/or CWDP credentials. “This is the best training my department has ever provided for us." - Inland Empire Regional Training

Visit: TAD Grants – Exceptional Training, Proven Results! for additional course information.